Skip to main content
Help center

Help center

Billing & plans

A plain-English summary of what each plan unlocks, the trial, and how to manage your subscription.

The plans

See live prices on the pricing page. In short:

  • Free — one event type, one connected calendar, and the core booking flow.
  • Pro — everything that makes a single host powerful (details below).
  • Team — Pro, plus everything that takes a group: organizations, round-robin, shared forms, the API, and managed event types. Billed per active seat.
  • Enterprise — Team, plus custom terms and a dedicated SLA. SAML single sign-on and audit logs are coming soon.

What Pro adds

  • Unlimited event types, calendar connections, and workflows.
  • Paid events — charge invitees at booking time.
  • Routing forms.
  • Custom branding (logo, cover, brand colour, hide the footer).
  • Details-first / lead-capture booking and a waitlist when slots are full.
  • Recurring bookings.
  • File-upload questions.
  • Meeting polls.
  • Priority support — open tickets to the Caledee team.

What Team adds on top

  • Organizations with invited members.
  • Round-robin and collective (org-shared) event types.
  • Org-shared routing forms.
  • Webhooks and the public API.
  • Managed event types — admin templates with locked sections.

The free trial

New accounts start a 14-day trial with paid features unlocked, and no card is required to begin. Add a card before the trial ends to keep going; if you don't, the account simply drops to Free — your data is never deleted, paid links just pause until you upgrade.

Upgrade, downgrade, and invoices

Manage everything from Settings → Billing. Upgrading opens secure checkout; managing an existing subscription, changing your card, or downloading invoices opens the billing portal. Team seats are prorated automatically as you add or remove members.

If a paid feature is in use when a plan lapses, the link is paused rather than removed. Re-subscribe and it comes straight back, exactly as configured.
Billing & plans — Help center · Caledee