Switching from Calendly

What you need

Open Settings → Import from Calendly and paste a Calendly Personal Access Token (Calendly → Integrations & apps → API & webhooks → generate a token). We use it once to read your data and then discard it — it is never stored.

What migrates

• Event types — name, duration(s), colour, description, custom questions and the location (Meet / Teams / Zoom / phone / address / “ask the invitee”).
• Availability — your weekly hours, date overrides and time zone (daylight-saving safe).
• Past meetings — imported as read-only history that feeds your bookings list, stats and contacts (built from invitees).
• Your team — the organisation, its members, and round-robin / collective event types with their host pool. See the team section below.

What doesn’t migrate (Calendly’s API doesn’t expose it)

• Fine-grained rules — buffers, minimum notice, start increments, the booking window and daily limits. They import with Caledee defaults, so re-set them after import.
• Calendar connections and video accounts — reconnect Google / Microsoft / Zoom on Caledee.
• Payments — imported as audit history only; no Stripe link is carried over (it’s a different account).
• Single-use links and admin-managed templates have no read API, so they import as standalone event types.

Migrating a whole team

With a Calendly owner or admin token, one import migrates the entire organisation. Caledee detects your team and offers “Import the whole team”: it imports every member’s event types and availability, and the round-robin / collective pages with their host pool. This is a Team plan feature.

• Members who already have a Caledee account are matched by email and added to your organisation.
• Members without an account are invited by email. When they sign up, their dashboard shows a “Coming from Calendly?” prompt so they can import their own event types with their own Calendly — or you can re-run the team import to pull everyone in. Both paths are safe to repeat (no duplicates).

What to check after migrating

• Your links change — from calendly.com/you/event to caledee.com/u/you/event (or your own domain). Update them everywhere: email signature, website, social bios, QR codes. Old Calendly links keep working on Calendly until you close that account.
• Re-set the fine rules (buffers, minimum notice, daily limits, booking window) — the importer lists them as “to review”.
• Reconnect your calendars in Integrations and set your default availability.